COVID-19 Update

At DayOne, we want to keep our patients and community in the know about COVID-19. COVID-19 is the name of the illness caused by the new strain of coronavirus. Existing strains of coronavirus commonly cause every-day colds in children and in adults, so mild that we rarely test for coronavirus specifically. This new strain is concerning because it seems to be quite contagious and it causes a more severe course of illness in older people and in people with existing medical problems (diabetes, heart disease, or COPD, for example). 
 
We are able to test for COVID-19 in our office. If you have been to an area affected by COVID-19 within the past two weeks, or if you have been in contact with someone who has tested positive for COVID-19, you should self-quarantine at home for two weeks. If you start to develop a fever, cough, or shortness of breath, you should call our office to be screened. Do not physically come into the office if you think you need to be screened. We are currently doing screening over the phone and with telemedicine visits. If we think someone needs to be evaluated further, we will complete the necessary steps to obtain a test kit, and then arrange a time to bring the individual into our separate office suite to be tested. We want to protect our other patients coming in for their routine appointments in our main office. 
 
This situation is changing daily, and we will do our best to keep our community healthy and informed. Please call our office if you have any questions.
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What should I do if I think I may have COVID-19?

Courtney Smith PA-C, 3/19/2020, 2:00pm
If you realize that you’ve been in contact with someone who is known to have COVID-19, or if you start to develop symptoms, such as a cough, a fever (>100.4F), or shortness of breath, you should stay in your home, separated from other family members, and you should call our office (269) 969-6123 for  further advice. Our team at DayOne can help determine if you should stay home and take a specific over-the-counter medication, come in to be evaluated in our separate office suite for sick patients, seek care at an emergency department, or if you should proceed directly to an outpatient COVID-19 testing location.

The state of Michigan now has a hotline at 888-535-6136 where you can call 7 days a week, 8am – 5pm as well as an email at This email address is being protected from spambots. You need JavaScript enabled to view it.. Emails will be responded to between 8am – 5pm.

There are several locations in Michigan offering drive-up COVID-19 testing, but they all require some pre-test screening. There are not enough tests in Michigan to test every person who shows symptoms of COVID-19, and right now the tests are being reserved for the people deemed to be the most at-risk, for example, the elderly, people with compromised immune systems, and people with existing serious heart or lung diseases.
 
  • Health systems in Michigan currently offering drive-thru testing:
  • Beaumont Hospitals (Metro Detroit, 8 locations). COVID-19 hotline: 800-592-4784
  • Spectrum Health (West Michigan, 2 locations). COVID-19 hotline: 616-391-2380
  • Henry Ford Allegiance (Jackson). COVID-19 hotline: 313-874-7500
  • University of Michigan/Michigan Medicine (Southeast Michigan, 3 locations). COVID-19 hotline: 734-763-6336

Dear DayOne Patients:

March 16, 2020

With the ever-changing dynamics of COVID-19 we want to assure you that your health is at our highest priority. Starting Tuesday March 17, 2020 we will no longer have walk-in appointments at our office. If you feel you need to be seen for cold/flu symptoms please call our office at 269-969-6123 we will schedule you to see one of our providers that day. We have arranged to have one of our office suites for sick patients only suite (204) and our other suite (203) for well patients. We will have two providers all day just to handle cold/flu patients. We will continue to see all well and chronic patients in suite (203). We encourage you to keep your already scheduled appointment. We want to make sure you are well cared for; your health is important to us as we continue to work together to meet your health goals.  We believe with these changes in our practice we will be able to provide the best possible care for you during these uncertain times. Once we overcome this set back in our daily lives we will resume business as usual. Together we are strong, together we will overcome this. 
 
Start with us stay with us from DayOne.
 
Glin Winsor
Practice Manager
DayOne Family Health Care P.C.

Attention DayOne Patients:

April 21, 2020

Due to the Covid-19 crisis, DayOne is changing our protocols to better protect you and all our patients. We ask that you please bring a mask or face covering to your visit. Also, one of our staff will take your temperature before you enter our office. We also want to reduce the number of people coming to DayOne and request that everyone coming into the office is essential to the visit and if possible, no more than one person accompanying the patient. We may ask your guest to wait in the car if they are not needed for your direct care and we will help in assisting you to your car after your appointment if necessary.  Again this is for your protection as well as ours during the COVID-19 crisis. 

Thank you for your cooperation with these changes.  Your health and safety are extremely important to us. 

Dr. Bruce Galonsky 
Chief Medical Director 
DayOne Family Healthcare P.C. 

Dear DayOne Patients:

April 21, 2020

In our continuing efforts to safely care for you, we have made several changes at DayOne. I want to share those changes so that you are aware of all we are doing.

Telehealth.  We are now conducting visits through video calls.  We are doing these through FaceTime, Google Duo, Skype and other platforms.  This a useful, safe and convenient way to provide care to you and your family.

‘Sick Side’ and ‘Well Side’.  While many issues can be handled by telemedicine, some have to be handled in person.  In order to protect our patients who do come into the office, we have divided our office so that potentially contagious patients are seen in a separate ‘sick’ area, while other patients are seen in the ‘well’ area.

Infection Control Precautions.  We are wearing masks and other personal protective equipment in the office and ask that all our patients wear a mask or face covering when in the office.  We are also checking the temperature for all our staff everyday and all patients that come into the office.  Many DayOne employees are working from home when possible to reduce the number of people in the office to promote social distancing. 

‘Car Waiting Room’.  In order to reduce the amount of time in our suite, and reduce the risk of exposure to possible infection, DayOne is initiating a system on April 27 allowing patients to wait in their cars until the time of their visit at which point they will receive a text message asking them to come in.

Your health and safety are PRIMARY at DayOne and we want to take every precaution and to continue to provide you with the care you need.  Thank  you so much for your entrusting your healthcare to DayOne.  

Dr. Bruce Galonsky 
Chief Medical Director 
DayOne Family Healthcare P.C. 

Attention DayOne Patients:

May 27, 2020

1. Our office is open Monday thru Friday from 8:00 AM to 6:00 PM. We are now open Saturday and Sunday from 8:00 AM until noon.

2. Effective June 1, 2020 DayOne will charge an after-hour fee of $22.00.  for all appointments scheduled after 5 pm Monday – Friday and all weekend visits.

3. We are wearing masks and other personal protective equipment in the office and ask that all our patients wear a mask or face covering when in the office. We are also checking the temperature for all our staff every day and all patients that come into the office.

4. In order to reduce the amount of time in our suite, and reduce the risk of exposure to possible infection, DayOne is initiating a system allowing patients to wait in their cars until the time of their visit at which point they will receive a text message asking them to come in.

Thanks and have a wonderful day!
Glin A. Winsor
Practice Manager
DayOne Family Healthcare P.C.
dayone emergency phone

Emergency

We are ALWAYS available for emergencies. If a family member is extremely ill and must go to the hospital we ask that you notify DayOne Family Healthcare of the emergency and let us know when the person is on the way to the hospital. Our phone number is 269-969-6123 and is always attended.